 Please take a few minutes to review these terms and conditions. Your purchase of products from Sonrisa constitute your agreement to follow these terms and to be
bound by them.
Standard merchandise: We take pride in the quality of our merchandise. If for any reason you are not happy with your purchase you may return the item(s) within 30 days of receipt. The return must be accompanied by a packing slip or invoice. You will receive a full refund of the merchandise cost including sales tax if applicable. THE COST OF SHIPPING AND HANDLING AND ANY COST TO RETURN THE MERCHANDISE WILL NOT BE REFUNDED. If you do not have an original receipt, you may return the merchandise with personal id and receive store credit.
Sonrisa vintage furniture is restored by us and ordered on a custom basis as is our custom upholstered furniture. The vintage office furniture is 30-50 years old and has been used. We take pride in our finishes and make every effort to remove imperfections but sometimes that is not possible and those imperfections are part of the vintage "look". Custom and special orders can not be cancelled once production has begun. If no special order is involved we may, at our discretion, agree in writing to allow you to return certain vintage goods. You will be required to pay a restocking fee of 25% of the purchase price. You must also pay to have the furniture returned in original condition.
Our shipping and processing charges are intended to compensate Sonrisa for processing your order. These costs may include handling, packing, delivery and related overhead.
Shipping/Handling charges for accessories and most purchases under $295 will be shipped by standard ground services usually UPS or FEDEX and will usually be based on the total value of the merchandise (See "Delivery and Processing charges" below). All orders over $295 and some bulky and oversize packages will require special handling and shipping arrangements. In these cases we will contact you by phone or email to advise you of shipping costs and arrangements.
| Total Cost of Merchandise |
**Standard Shipping Charge Per Shipping Address |
Up to $25.00
$25.01 - $45.00
$45.01 - $75.00
$75.01 - $125.00
$125.01 - $200.00
$200.01 - $295.00 |
$8.00
$12.00
$15.00
$20.00
$45.00
$55.00 |
**Additional delivery charges may apply to items that are too large or bulky to be handled by our standard shipping. In such cases we will advise you by phone of any additional charges before shipping. All shipments over a total value of $295.00 will all be arranged by phone before shipping.
IMPORTANT: SHIPPING AND HANDLING FEES ARE NOT REFUNDABLE.
Although we arrange shipping of furniture as a courtesy, all merchandise is FOB from our Los Angeles location. The customer is responsible for damage or problems that may arise en route to the delivery address. When the trucker picks up your goods and signs a bill of lading that they are in good condition, you own them and risk of the goods being lost or damaged also passes to you. This arrangement is known as Free on Board (FOB). Shipping companies provide insurance and our quotes include that insurance. If damage does occur in transit, Sonrisa Furniture will support the customer in providing replacement pieces and expediting the insurance process.
We inspect all products before shipment. You should inspect them on receipt. If a product is damaged in transit you must file a claim against the trucker immediately.
The damage must be noted on the delivery documents signed by you at the time of delivery. You may write on the delivery documents "accepted subjet to inspection" but in all cases a claim must be filed against the trucker within three days.
Disclaimer:
This Web Site and all Content available on this site are provided on an "as is" basis without warranties of any kind. You acknowledge by your use of this Web Site, that your use of this Web Site is at your sole risk. Sonrisa will not be liable for any damages of any kind related to your use of this site.
Inaccuracy Disclaimer:
There may be information on our Web Site that contains inaccuracies or omissions that may relate to product descriptions, pricing and availability. Sonrisa Furniture reserves the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice (including after you have submitted your order).
Trademark:
Sonrisa Furniture® is a registered trademark licensed by Sonrisa Furniture and may not be used without the express written consent of the owners of the registered trademark.
We are pleased to do business with you and your clients. Agreement to the above terms will be confirmed by receipt of your payment
Burke Byrnes, President
Sonrisa Furniture |
